Module 1 Plus

Human Factors & Patient Safety: Clinical Plus

Covers Module 1 topics but in greater detail with more science and tools to improve individual and team behaviour.
Note: Module 1 does not need to be completed to do Module 1 Plus
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What's included?

Suitable for clinical and managerial staff and all who have an interest in learning more about human factors.

40 minutes

Our new film ‘Just a Routine Appointment’ is used to demonstrate how behaviour can create safety. Characters from the film talk us through what they think happened in the scenario and what they could do to improve safety.

Contents

  • Explains Human Factors principles
  • Explores situational awareness, mental models, cognitive workload, civility & approachability
  • Discusses speaking-up and the behaviours to encourage this

Here are the learning objectives for this course

Recognise everyone working in healthcare can create patient safety by their own behaviour
Explain why it is important to always have a clear understanding of the task in hand
Demonstrate the best ways of maintaining a clear and shared understanding of tasks
Describe how interruptions, distractions and incivility can impact on task performance
Describe how to speak-up if you see a potential issue and how to encourage approachability
Explain how a systems approach can be applied to the study of patient safety
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